Zásady používání souborů cookie

This Cookie Policy ("Policy") explains how SKILSTAK ("we", "our", or "us") uses cookies and similar tracking technologies when you visit or use our website and automated AI trading platform (collectively, the "Platform"). This Policy describes what cookies are, the types of cookies we use, why we use them, and how you can manage your cookie preferences.

By continuing to use the SKILSTAK Platform, you consent to the use of cookies as described in this Policy. If you do not agree to our use of cookies, you may disable them through your browser settings or our cookie preference centre, although this may affect the functionality of certain parts of the Platform.

This Cookie Policy should be read alongside our Zásady ochrany osobních údajů and Podmínky použití, which together govern your use of the SKILSTAK Platform.

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1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website or use an online platform. They are widely used by website operators to make their platforms work more efficiently, to improve user experience, and to provide analytical and marketing information.

Cookies are stored locally on your device and are sent back to the originating website each time you return, allowing the website to recognise your device and remember certain information about your preferences or past actions.

In addition to cookies, we may also use similar tracking technologies, including:

• Web Beacons (Pixel Tags): Tiny invisible images embedded in web pages or emails that track whether a page has been viewed or an email has been opened.
• Local Storage: A browser-based storage mechanism that allows websites to store data locally on your device beyond a single session.
• Session Storage: Similar to local storage but limited to a single browsing session and cleared when the browser is closed.
• Device Fingerprinting: A method of identifying devices based on a combination of hardware and software characteristics, used for security and fraud prevention purposes.
• SDKs (Software Development Kits): Used within our mobile applications to collect data about app usage and performance.

References to "cookies" in this Policy include all of the above tracking technologies unless otherwise specified.

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2. Why Do We Use Cookies?

SKILSTAK uses cookies for a variety of important purposes, including:

• Platform Operation: To ensure the Platform functions correctly and reliably for all users.
• Security: To protect user accounts, detect fraudulent activity, and prevent unauthorized access.
• Authentication: To recognise you when you log in and maintain your session securely throughout your visit.
• Personalisation: To remember your preferences, settings, and language choices to provide a tailored experience.
• Performance and Analytics: To understand how users interact with the Platform, identify areas for improvement, and measure the effectiveness of our features.
• Marketing and Communications: To deliver relevant promotional content and measure the performance of our marketing campaigns — only where you have given your consent.
• Compliance: To maintain records required by applicable financial regulations and data protection law.

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3. Types of Cookies We Use

SKILSTAK uses the following categories of cookies on our Platform:

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be switched off. They are set in response to actions you take, such as logging into your account, filling in forms, or setting your privacy preferences. Without these cookies, core platform features — including account access and transaction processing — would not be available.

These cookies do not store any personally identifiable information and are not used for marketing purposes.

• Session Management: Maintains your login session and keeps you authenticated as you navigate between pages.
• Security Tokens: Generates and validates CSRF (Cross-Site Request Forgery) tokens to protect your account from malicious attacks.
• Load Balancing: Distributes traffic across our servers to ensure consistent platform performance.
• Cookie Consent: Stores your cookie preferences so we do not need to ask for consent on every visit.
• Two-Factor Authentication: Supports the 2FA verification process during login and withdrawal requests.

3.2 Performance and Analytics Cookies

These cookies collect information about how users interact with the Platform — such as which pages are visited most frequently, how long users spend on each page, and whether any error messages are displayed. All information collected is aggregated and anonymised, meaning it cannot be used to identify individual users.

We use this data to continuously improve the performance, reliability, and usability of the SKILSTAK Platform.

• Page View Tracking: Records which pages and features are accessed most frequently.
• Session Duration: Measures how long users spend on the Platform during each visit.
• Error Logging: Captures technical errors and performance issues to support platform maintenance.
• Traffic Source Analysis: Identifies how users arrive at the Platform (e.g. via search engine, direct link, or referral).
• Conversion Tracking: Measures the completion of key actions such as account registration, deposit completion, and withdrawal requests.

Analytics cookies are set by both SKILSTAK and trusted third-party analytics providers, including Google Analytics. These providers process data on our behalf and are bound by strict data processing agreements.

3.3 Functional Cookies

Functional cookies enable the Platform to provide enhanced features and personalisation based on your previous interactions. They remember choices you make — such as your preferred language, currency display, or dashboard layout — so you do not need to reconfigure these settings on every visit.

• Language Preferences: Stores your preferred display language.
• Currency Display: Remembers your preferred currency for displaying account balances and transaction amounts.
• Dashboard Customisation: Retains your layout and display preferences within the trading dashboard.
• Notification Preferences: Stores your communication and notification settings.
• Accessibility Settings: Remembers any accessibility adjustments you have applied to the Platform interface.

Disabling functional cookies will not prevent you from using the Platform, but certain features may not work as intended and your preferences will not be saved between sessions.

3.4 Security and Fraud Prevention Cookies

These cookies play a critical role in protecting the SKILSTAK Platform and its users from security threats, fraud, and abuse. They are used to:

• Detect and prevent unauthorized or suspicious login attempts.
• Identify and block bot traffic, automated scraping, and DDoS attacks.
• Monitor for unusual account activity or transaction patterns that may indicate fraud.
• Support our AML (Anti-Money Laundering) monitoring obligations by tracking transaction behaviour.
• Verify device integrity and identify devices that have been associated with previous fraudulent activity.

Security cookies may collect device fingerprint data, IP addresses, and behavioural signals. This data is processed solely for security and compliance purposes and is not used for marketing.

3.5 Marketing and Targeting Cookies

Marketing cookies are used to deliver promotional content and advertisements that are relevant to your interests. They track your browsing activity across the SKILSTAK Platform and, where applicable, across third-party websites, to build a profile of your interests and serve you personalised content.

These cookies are only placed on your device where you have given your explicit consent through our cookie preference centre. You may withdraw your consent at any time.

• Retargeting Cookies: Enable us to show SKILSTAK advertisements to users who have previously visited our Platform on third-party websites and social media platforms.
• Campaign Performance Cookies: Measure the effectiveness of our marketing campaigns by tracking clicks, impressions, and conversions.
• Social Media Cookies: Set by social media platforms (such as Facebook, LinkedIn, and Twitter/X) when you interact with social sharing buttons or embedded content on our Platform.
• Affiliate Tracking Cookies: Track referrals from our affiliate and partner network to attribute registrations and conversions accurately.

Third-party marketing cookies are governed by the privacy policies of the respective third-party providers. SKILSTAK does not control these cookies and encourages you to review the privacy policies of any third-party providers whose cookies may be placed on your device.

3.6 Third-Party Cookies

In addition to cookies set directly by SKILSTAK, certain third-party services integrated into our Platform may also set cookies on your device. These third parties include:

• Google Analytics: For website traffic analysis and user behaviour reporting.
• Google Tag Manager: For managing and deploying marketing and analytics tags.
• Facebook Pixel: For tracking conversions from Facebook advertising campaigns.
• LinkedIn Insight Tag: For measuring the performance of LinkedIn advertising campaigns.
• Intercom / Live Chat Providers: For delivering customer support functionality within the Platform.
• Payment Processors: For securing and processing financial transactions.
• Identity Verification Providers: For KYC and AML compliance checks.

SKILSTAK does not control third-party cookies and is not responsible for the information collected by third-party providers. We encourage you to review the cookie and privacy policies of each third-party service for full details of their data collection practices.

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4. Cookie Duration

Cookies may be classified by their duration as either session cookies or persistent cookies:

• Session Cookies: Temporary cookies that exist only for the duration of your browsing session. They are automatically deleted from your device when you close your browser. Session cookies are primarily used for authentication and security purposes.
• Persistent Cookies: Cookies that remain on your device for a specified period after your session ends, or until you manually delete them. Persistent cookies are used to remember your preferences, support analytics, and deliver marketing content across multiple sessions.

The specific duration of each cookie used on the SKILSTAK Platform is detailed in our cookie preference centre, accessible from the footer of our website.

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5. Managing Your Cookie Preferences

SKILSTAK respects your right to control how cookies are used on your device. You have several options for managing your cookie preferences:

5.1 Cookie Preference Centre

When you first visit the SKILSTAK Platform, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your preferences at any time by accessing our Cookie Preference Centre, available via the "Cookie Settings" link in the footer of our website.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:

• Block all cookies.
• Block third-party cookies only.
• Delete all existing cookies from your device.
• Receive a notification each time a cookie is set.
• Allow cookies only from specific websites.

Instructions for managing cookies in the most commonly used browsers are available at the following links:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Apple Safari: Safari Preferences → Privacy
• Microsoft Edge: edge://settings/privacy
• Opera: opera://settings/cookies

Please note that restricting cookies may impact the functionality of the SKILSTAK Platform. In particular, disabling strictly necessary cookies will prevent you from logging into your account or using core platform features.

5.3 Opting Out of Analytics Cookies

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout. This prevents Google Analytics from collecting data about your visits to the Platform.

5.4 Opting Out of Marketing Cookies

You can opt out of interest-based advertising from participating companies through the following industry opt-out tools:

• Your Online Choices (EU/UK): youronlinechoices.eu
• Network Advertising Initiative (NAI): optout.networkadvertising.org
• Digital Advertising Alliance (DAA): optout.aboutads.info

Please note that opting out of marketing cookies does not mean you will no longer see advertisements — it means that the advertisements you see will no longer be tailored to your interests.

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6. Cookies and Personal Data

Some cookies used on the SKILSTAK Platform may collect or process personal data — such as IP addresses, device identifiers, or browsing behaviour — that can be used to identify you directly or indirectly. Where this is the case, the collection and processing of such data is governed by our Zásady ochrany osobních údajů and carried out in accordance with UK GDPR and applicable data protection legislation.

We process cookie-related personal data on the following legal bases:

• Legitimate Interests: For strictly necessary, security, and performance cookies essential to the operation of the Platform.
• Consent: For functional, analytics, and marketing cookies, where your explicit consent has been obtained through our cookie preference centre.

You have the right to withdraw your consent for non-essential cookies at any time through our Cookie Preference Centre, without affecting the lawfulness of any processing carried out prior to withdrawal.

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7. International Transfers of Cookie Data

Some of our third-party cookie providers may process data in countries outside the United Kingdom or European Economic Area. Where such transfers occur, we ensure that appropriate safeguards are in place — including Standard Contractual Clauses or equivalent mechanisms — to protect your data to the same standard required under UK GDPR.

For further information about international data transfers, please refer to our Zásady ochrany osobních údajů.

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8. Updates to This Cookie Policy

SKILSTAK reserves the right to update or amend this Cookie Policy at any time to reflect changes in our use of cookies, applicable law, or industry best practices. When we make material changes, we will notify you by updating the policy on this page and, where appropriate, by displaying a new cookie consent banner or sending you a notification via email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of the SKILSTAK Platform following any updates to this Policy constitutes your acceptance of the revised terms.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact our data protection team:

SKILSTAK
Address: 71 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: [email protected]
Phone: +44 20 4571 2380

Our team will respond to all cookie-related inquiries within 1–2 business days and is committed to resolving any concerns promptly and transparently.